Service Policies

SER-1 ALA Library Bill of Rights

SER-2 Service Hours

SER-3 Acquisitions Policy

SER-4 Loan of Library Materials

SER-4.1 Roku Lending

SER-5 Reference Services

SER-6 Programming and Outreach

SER-8 Displays, Display Case Use

SER-9 Use of Meeting Rooms

SER-10 Electioneering Policy

SER-11 Rules of Behavior

SER-11.1 Rules for Considerate Use

SER-12 Freedom of Information

SER-13 Board of Trustees and Library Director Relationship

SER-14 Duties and Responsibilities of the Board

SER-15 Duties and Responsibilities of the Director

SER-16 Policy for Friends of Library Groups with attached memorandum

SER-17 Standards of Service

SER-19 Internet and Computer Use

SER-19.1 3D Printer

SER-19.2 Social Media

SER-20 Investment

SER-20.1 Fund Balance

SER-21 Website Linkage

SER-22 Identity Protection

SER-23 Privacy and Confidentiality

SER-24 Notary Public

SER-25 Patron Service

SER-26 Security Cameras

SER-27 Preparing and Updating Disclosures

SER-28 Capital Assets

SER-29 Gifts and Memorials

SER-30 First Amendment Audits

SER-31 Photography and Filming

SER-32 Alcohol Policy

SER-33 Outstanding Checks Policy

Appendix C: Executive Library Director Job Description

Appendix H: Illinois Intersystem Reciprocal Borrowing Covenant

Appendix K: Loan Periods and Service Fees

Appendix Q: Duties and Responsibilities of the Board of Trustees

Paying Fines and Fees

Refund Policy